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Davenport HRMG700 full course

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Davenport HRMG700 full course
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Davenport HRMG700 full course


week 1 diss 2
2 Imagine that you are working at a local bank in a mid-level management position You learn on the evening news that your company has agreed to a merger with a competitor The rationale that’s given for the merger is, “There are many synergies that a merger will allow us to exploit This merger is about becoming more efficient—this is the way of the future for our industry” Assuming this statement is true Research current articles about the topic and describe three significant HR issues for the new organization
Be sure to cite your sources in APA style Your researched response is due by Day 4 Interaction, discussion and engagement with your peers are expected throughout the week
reflection
The Classroom Critical Incident Questionnaire
Please take about ten to fifteen minutes to respond to the questions below about this week’s class Thanks for taking the time to do this What you write will help us make the class more responsive to your concerns
1. At what moment in class this week did you feel most engaged with what was happening?
2. At what moment in class this week were you most distanced from what was happening?
3. What action that anyone (teacher or student) took this weekend did you find most affirming or helpful?
4. What action that anyone took this week did you find most puzzling or confusing?
5. What about the class this week surprised you the most? (This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield, PhD, used with permission See Error! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml
week 2 diss 1
Is it inevitable that employees will respond to change with feelings of fear? After doing some preliminary research from at least two (2) sources other than your textbook, and you believe the answer is yes, state the implications of this for managing strategic change If you believe the answer is no, describe what managers can do to minimize such feelings during change
Be sure to cite your sources in APA style Your researched response is due by Day 2 Interaction, discussion and engagement with your peers are expected throughout the week
diss 2
Throughout your career you will often be expected to lead and facilitate radical change initiatives What can you personally do now to become better prepared to be an effective change leader and facilitator? In addition to our textbook, research at least two current articles about the topic and explain your response
Be sure to cite your sources in APA style Your researched response is due by Day 4 Interaction, discussion, and engagement with your peers are expected throughout the week
reflection
he Classroom Critical Incident Questionnaire
Please take about ten to fifteen minutes to respond to the questions below about this week’s class Thanks for taking the time to do this What you write will help us make the class more responsive to your concerns
1. At what moment in class this week did you feel most engaged with what was happening?
2. At what moment in class this week were you most distanced from what was happening?
3. What action that anyone (teacher or student) took this weekend did you find most affirming or helpful?
4. What action that anyone took this week did you find most puzzling or confusing?
5. What about the class this week surprised you the most? (This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield, PhD, used with permission SeeError! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml

week 3 diss 1
The courts have recognized task-basedError! Hyperlink reference not validhomeworkminutescom/question/view/102424/davenport-hrmg700-week-3-discussions-and-reflection-latest-2015-spring#”>job analysis as useful for preventing unfair discrimination Some HR professionals worry that competency-based approaches are more susceptible to stereotyping and bias From an employee’s perspective, would you prefer to have a job description and performance appraisal based on a task-orientedError! Hyperlink reference not validhomeworkminutescom/question/view/102449/davenport-hrmg700-all-week-discussions-and-reflection-latest-2015-spring#”>job analysis or a competency modeling study? Explain why
Be sure to cite your sources (at least two, other than the textbook) in APA style Your researched response is due by Day 2 Interaction, discussion and engagement with your peers are expected throughout the week
diss 2
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typically want to
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that is a “good fit
” For you personally, what is a good fit? Describe how you will decide whether
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you are offered is a good fit
Be sure to cite your sources (at least two, other than the textbook) in APA style Your researched response is due by Day 4 Interaction, discussion and engagement with your peers are expected throughout the week
reflection
The Classroom Critical Incident Questionnaire
Please take about ten to fifteen minutes to respond to the questions below about this week’s class Thanks for taking the time to do this What you write will help us make the class more responsive to your concerns
1. At what moment in class this week did you feel most engaged with what was happening?
2. At what moment in class this week were you most distanced from what was happening?
3. What action that anyone (teacher or student) took this weekend did you find most affirming or helpful?
4. What action that anyone took this week did you find most puzzling or confusing?
5. What about the class this week surprised you the most? (This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield, PhD, used with permission See Error! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml
week 4 diss 1
A frequent diagnosis of an observed performance problem in an organization is, “This person was a selection mistake” What are the short- and long-term consequences of this so-called selection mistakes? If possible, relate this question to your own experiences with organizations
Be sure to cite your sources (at least two, other than the textbook) in APA style Your researched response is due by Day 2 Interaction, discussion, and engagement with your peers are expected throughout the week
diss 2n auto dealer has hired you to help improve the performance of its sales and service staff Your first task is to conduct a needs analysis for the organization Outline and describe what you will do Then, provide examples of possible training and development activities that could be used to change or influence the knowledge, behavior, and attitudes of the staff
Be sure to cite your sources (at least two, other than the textbook) in APA style Your researched response is due Day 4 Interaction, discussion and engagement with your peers are expected throughout the week
reflection
The Classroom Critical Incident Questionnaire
Please take about ten to fifteen minutes to respond to the questions below about this week’s class Thanks for taking the time to do this What you write will help us make the class more responsive to your concerns
1. At what moment in class this week did you feel most engaged with what was happening?
2. At what moment in class this week were you most distanced from what was happening?
3. What action that anyone (teacher or student) took this weekend did you find most affirming or helpful?
4. What action that anyone took this week did you find most puzzling or confusing?
5. What about the class this week surprised you the most? (This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield, PhD, used with permission SeeError! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml
week 6 diss 1
From the perspective of employees, what are the major disadvantages of the four major forms of performance-based pay (recognition, merit, incentives, earnings-at-risk)?
Support your position by citing from at least two other sources, other than the textbook, in APA style Your researched response is due Day 2 Interaction, discussion, and engagement with your peers are expected throughout the week
diss 2
Imagine you are the benefits and services manager for a medium-sized US firm that offers consulting services Describe how you could use benefits and services to improve your organization’s productivity
Support your position by citing from at least two other sources, other than the textbook, in APA style Your researched response is due by Day 4 Interaction, discussion, and engagement with your peers are expected throughout the week
reflection
The Classroom Critical Incident Questionnaire
Please take about ten to fifteen minutes to respond to the questions below about this week’s class Thanks for taking the time to do this What you write will help us make the class more responsive to your concerns
1. At what moment in class this week did you feel most engaged with what was happening?
2. At what moment in class this week were you most distanced from what was happening?
3. What action that anyone (teacher or student) took this weekend did you find most affirming or helpful?
4. What action that anyone took this week did you find most puzzling or confusing?
5. What about the class this week surprised you the most? (This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield, PhD, used with permission SeeError! Hyperlink reference not validstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml”>http://wwwstephenbrookfieldcom/Dr_Stephen_D_Brookfield/Homehtml

week 7
Explain how each of the following HR practices can be used to maintain safe and healthy workplaces: Error! Hyperlink reference not validhomeworkminutescom/question/view/102432/davenport-hrmg700-week-7-discussions-and-reflection-latest-2015-spring#”>job analysis, selection, training, performance measurement and feedback, and incentives
Support your position by citing from at least two other sources, other than the textbook, in APA style Your researched response is due by Day 4 Interaction, discussion, and engagement with your peers are expected throughout the week
diss 2
Despite the fact that union membership is relatively low, many people believe that the fear of unionization serves to ensure that employers treat employees well Do you agree or disagree with this view? Why?
Be sure to cite your sources (at least two, other than the textbook) in APA style Your researched response is due by Day 4 Interaction, discussion, and engagement with your peers are expected throughout the week
The Classroom Critical Incident Questionnaire
Please take about ten to fifteen minutes to respond to the questions below about this week’s class Thanks for taking the time to do this What you write will help us make the class more responsive to your concerns
1. At what moment in class this week did you feel most engaged with what was happening?
2. At what moment in class this week were you most distanced from what was happening?
3. What action that anyone (teacher or student) took this weekend did you find most affirming or helpful?
4. What action that anyone took this week did you find most puzzling or confusing?
5. What about the class this week surprised you the most? (This could
be about your own reactions to what went on, something that someone
did, or anything else that occurs)
Adapted from Stephen D Brookfield, PhD, used with permission See
Running head: Strategic Case Analysis
Using the AMA (American Management Association) 8 step case analysis process
Compiled by: Deb Patten
The Basic Problem Solving or Case Analysis Process
You have all engaged in the process numerous times in your life in general as well as in your academic career However, since you will be utilizing this process extensively in this course it is appropriate to spend some time reviewing and discussing the process Whether this process is being applied to a simple, routine decision or an immensely complex decision the steps in the process are the same It is what one does within each of those steps that varies To begin let’s review the process
In this step you take a look at the information you have and can gather that is relevant to the situation The relevancy component is key Often cases that are presented in texts, and certainly the information that is available through all of the sources out there today, contain “stuff” that is related but not relevant As a manager that is strategically analyzing a situation (case) the first step is to figure out what you need toError! Hyperlink reference not validhomeworkminutescom/question/view/102420/davenport-hrmg700-Case-Analysis-Assignment-latest-2015-spring#”>pay attention to and what you don’t That is relevance For example, you are presented with a scenario that involves employees who are chronically late Error! Hyperlink reference not validhomeworkminutescom/question/view/102420/davenport-hrmg700-Case-Analysis-Assignment-latest-2015-spring#”>for work and the information you have mentions that it is snowing Is the fact that it is snowing relevant or not? It may or may not be It could just be extra “stuff” that is included On the other hand if this group of chronically late employees all happen to travel the same road that is notorious for multi-car pile ups when it snowsthen the fact that they are late when it is snowing is relevant This also points out that in many situations trying to work from only the facts presented is not enough The manager must be astute enough to recognize when additional information is required, and what type of information, in order to assess the relevance of a particular piece of data At the same time he or she must know when to make the decision with the information at hand Often this step is concluded with a SWOT analysis, which further extrapolates the most important issues out of the overall situation analysis This helps to zero in on the root problem
This is a crucial step and one that is often short-changed as we go about solving problems both personally and professionally It is imperative that once we have gathered, recapped, and analyzed all of the relevant information we stop and articulate WHAT THE ROOT PROBLEM IS about which we must now make a decision This step is not a long drawn out explanation You should be able to state the problem in a sentence It may then be necessary, and in the comprehensive case or more complex situations a given, to elaborate on any identifying component portions of the problem Often it is necessary to prioritize or identify which components need to be addressed first, second, and so forth at this stage of the process
This is the brainstorming step if you will It is here that a variety of alternative courses of action are identified and articulated All of these are of course related to solving the problem This step is where you list the strategies you might pursue And this is an important point – if it isn’t here you can’t choose it as your preferred course of action While it isn’t possible to list every possible course of action there should be a variety of things to do This is where you put your creative powers Error! Hyperlink reference not validhomeworkminutescom/question/view/102420/davenport-hrmg700-Case-Analysis-Assignment-latest-2015-spring#”>to work In this part of the process, you should engage in brainstorming Remember that in brainstorming you simply generate ideas – save the evaluation of those ideas for later That isn’t to say in critical strategic case analysis you want to include every idea you came up with in the report In real world strategic planning I have seen reports that refer to the process and that it generated a number of ideas that upon initial screening were determined as not plausible or viable What you are doing here is not a full analysis of everything Rather you are conducting an initial screening and narrowing the choices to those that seem most likely to succeed at the outset
When the case analysis report is written up it often appears as if these two steps have taken place simultaneously That is not, or should not, be the case Once you have narrowed the list you should take the information you gathered and analyzed in the first step and apply it to these alternatives You should articulate what the most probable outcome will be based on the information you have collected, your experience, education, and expertise When it is written up it is important to support your stated probable outcome As an example it is not enough to say, Do nothing – situation will not improve While it is likely that this is true in many situations it lacks credibility because you have not explained why this is the case One other tidbit in regards to writing this section up – make sure the alternatives are clearly differentiated from each other I would strongly suggest the use of headings in this type of writing – bold, underline, etc Remember in business writing you are trying to convey information and the reader needs to be able to pick the pieces out quickly and easily when working back and forth through the report!
This would seem rather self-evident But you would be amazed at how often it is skipped Even in professional, real world reports It is like reading a mystery novel and having the last page missing or hearing a joke when the teller forgets the punch line The reader is sitting there going, okay and so now what? What are you going to do? Again this is one of those sections where you simply and clearly state what the choice of strategies is going to be After completing the alternative evaluation it is often pretty straight forward, or at least appears to be Keep in mind that your readers are not as immersed in this as you have been What seems patently obvious to you, but may not be to them Don’t assume – articulate the reasoning behind your choice
Step 6 is also the point where far too many people stop in the process Strategy most certainly involves the big picture approach Up to this point in the process you have been essentially focusing on the big picture You have taken detailed information to determine what that big picture should look like, but still big picture In order to do the Error! Hyperlink reference not validhomeworkminutescom/question/view/102420/davenport-hrmg700-Case-Analysis-Assignment-latest-2015-spring#”>complete job, you have to work through two more steps
The implementation plan portion of strategic case analysis is where you explain just how you intend to make this wonderful idea you’ve just decided upon happen This is where you outline the tactical details In the real world this stage will often involve operational action plans that state the name of the person and a precise date by which certain tasks will be completed In a course based setting it isn’t possible to take it to that depth However, it is necessary to complete a basic tactical plan that outlines the major tasks that must be undertaken and a logical timeframe within which they are to be completed For example, let’s imagine for a moment that your chosen strategy involves some type of expansion Well, expansion takes money and the financial reports do not show the organization to be particularly cash heavy So in order to carry out the expansion the firm must borrow money Break that down into the necessary steps – ie: determine amount needed within 2 weeks, determine if needed funds should be borrowed, a bond issued, stock issued, etc within 4 weeks, and so forth This is a rudimentary example but it should give you the idea This portion of the business plan (strategic case) is often presented in the form of a table with columns for the action, the area of the firm responsible, and a time frame for completion Without this section of the case analysis the plan is not complete; and often neither will your work in the course be complete!
Finally, as with any plan, it is necessary to set up an evaluation point How and when are you going to stop to check on whether or not this strategy has been successfully implemented? Is the firm getting the return expected? Obviously in the scope of a course you will not actually carry out either the implementation or the evaluation of results But you do need to state how and when this will take place You also need to state what action is suggested in the event the results are not as desired Would you start the process over? Would you choose some other alternative that you’ve already identified and evaluated? That is part of the decisions you must make
Applying the Process
Throughout the foregoing discussion there are some underlying assumptions Within the context of any course, this process is case based That means you are given a base scenario – usually from a text of some sort – and asked to analyze For the final comprehensive case in an upper level course you will do this with exceptional depth because they will be comprehensive in nature You will take what the case contains and go out into the world of information and research For the cases in lower level courses it will not be as intense because the cases will focus more on specific portions of the strategic planning process For example, the case may be aimed at a lack of information when the strategy or alternative is to gain additional information and how you would go about doing that
It is also important to remember that throughout this process, either in class or professionally, that the source of information is documented Failing to do this is not only wrong in so many ways, but it strips away the credibility of what you are proposing right from the outset Proper documentation means indicating the source of information within the body of the work in a consistent, recognized and approved manner AND including a complete list of sources at the end of your work If the work is not properly documented it does not meet the assignment criteria and is subject to failure! Clear enough? Ok, enough said
It was mentioned earlier that business writing is intended to provide the reader with information he or she can use and so you want to make it easy to do just that How do you do that? Here are some suggestions and with all the writing you’ve done in your academic career you undoubtedly have ideas of your own too!
• Use a table of contents and page numbers
• Use headings for large sections as well as to identify where key ideas start within the body of the report
• Use charts and graphs where they convey information more clearly – particularly statistical comparisons as an example
• Double space! This makes reading easier in long pieces of work and leaves space for the reader to make notes
• And now you would add?
Peer-Reviewed Journal Article Analysis
Component Example
Article Title (APA Citation)– Cited in analysis
– Reference page with article reference Brumandl, R, Kemper, A, & Kossman, D (2003, November2003) Quality of service in an information economy
ACM Transactions on Internet Technology, 3, 4
Retrieved October 13, 2002, ACM Digital library
Article Summary/Abstract (In your words) This article examines the response time or quality of service associated with query processing via the Internet The integration of a distributed query processor is examined as a way to improve Quality of Service during query processing
Is the purpose of article and research problem clearly identified?What was the main theme of the paper?
What new ideas or information were communicated in the paper? Why was it important to publish these ideas? The purpose of the article is clearly identified in the article and introduction sections of the article The article delves into extensive technical detail related to database performance along with quality and cost parameters that may be specified by the owner of the query plan
Did the author clearly define the research process used in their article?What methods did the authors use to reach conclusions? If this is an experiment or survey, how were the data collected and analyzed?
Who were the subjects? What were the basic results or findings from the research? If this is an opinion paper, where did the author find his or her opinions?
If this is a technical paper, how do you know that the material is accurate?
Give your impressions of the usefulness of the paper Give your reasons for your The research conducted in the article is primarily secondary in nature as the authors made extensive use of primary articles for their data and analysis
opinionsWrite about your opinions of the strengths and weaknesses of the paper in separate paragraphs
Does the author of the study protect the participants in the study and is the scope of the study clearly defined? Since the authors did not do the primary research for the data in these articles, the participants creating the query requests remained completely anonymous
Did the author adequately define the limitations of the study and how these limitations could have an impact on the finding of the study? The authors of this study did not identify any limitation but it would seem that the limitation would be in the form of the data for this study was not directly completed by the authors as they relied primarily on the research of others It is believed that the authors of the article did not adequately take into account the hardware capabilities and the network connections of the end users performing the queries
Can the findings of this article be applied to the needs of the research in progress? Were the findings important to a reader?Were the conclusions valid? Do you agree with the conclusions?
If the material was technical, was the technical material innovative? To a certain extent, the findings and recommendations can be applied to query processing if the end user has the proper tools to set the query limits and to abort the query if any of the quality of service parameters is out of limits However, in the experience of this learner, most end users performing Internet query do not have the software necessary to set the query limits
Is the data and finding of this article sufficiently current to be applicable to the research in progress? Although the article is being published in the November 2003 issue of an ACM publication, most of the references predate 2000 Only one reference is dated in 2000 and there are several from 1992 In general, this reviewer believes the age of the references for this article must be considered in the relevance to today’s computing and information systems environment The technical details of this particular article would not be appropriate for the research being conducted by this learner
Does the author present their findings and recommendation in an unbiased manner? Yes – these authors analyzed the data presented in an unbiased and quantitative manner For example…
Are the findings consistent with the purpose of the research and the title of the article? In general, the article drills down into some technical areas that would not be of interest to most readers attracted by the title of the article To some extent, this article concentrated on database and query language details that go beyond the broader
title of the article The performance and response calculations presented are not usually of interest to information systems professional as much as they would be to computer engineers and scientists
Are the conclusions presented from the data presented in the study and the analysis performed justified to support the recommendations? The conclusions presented by the authors would appear to be supported by the analysis of the data presented The authors only presented conclusions not recommendations as to course of actions to be taken
Are the researcher’s background, experience and credentials presented with the report? This article did not provide informatio

full course project
Throughout the course, you will be tasked with selecting, researching, and then writing a paper on the Human Resource Management (HRM) topic of your choice You are encouraged to select a topic you find interesting or one that is relevant to your current or future career I find that it is generally more enjoyable and thus successful when you focus on research for a topic you personally find interesting and relevant to you There are three assignments throughout the seven weeks to help you complete the course topic paper They are:
(1)Topic Paper Proposal – Due Week 2
(2)Topic Paper Outline – Due Week 4
(3)Topic Paper – Due Week 6
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(1) Topic Proposal Assignment Points: 75
Assignment Expectations:
For this portion of the assignment, you will draft a proposal for the topic you would like to further research The paper will be on a topic of your choice, related to Human Resource Management As a suggestion, peruse the text for a topic that is of interest to you, or that you want to more fully understand The proposal should be between 1-2 pages, and highlight the reason for the topic selected, as well as the scope and purpose of the paper As a minimum, you should use, cite, and reference at least five scholarly references for the paper You will receive feedback on you proposal to help you focus in on an appropriate topic and ensure you are not taking on a focus area that is too broad or narrow in scope before moving on to the outline stage of the assignment
Submission Expectations:
Your submission for this assignment should:
• Be in a MS Word document
• Follow all APA 6th edition formatting requirements (including cover page and references)
• Demonstrate college level writing (spelling, vocabulary, structure, style, etc)
Upload your completed proposal paper via the appropriate link available under the Written Assignments area under the Learning Hub section of the course site
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(2) Topic Paper Outline & Interview
Assignment Points: 90
Assignment Expectations:
For the second portion of this assignment you will be interviewing the HR professional of your choice to gain a fresh perspective on the topic you have chosen to focus on for the course topic paper then providing a written summary of that interview along with an outline of your Topic Paper using a full sentence outline format
The summary of your interview should provide, at a minimum, detail on the HR professional you interviewed (who they are, the functional area of HR in which they work), a list of the questions you asked, and a summary of their answers You will of course be using data gathered within the interview as supporting detail for your final Topic Paper due in week six
The second element due is the full sentence outline Here, you should demonstrate that progress has been made on the course project, and that your research is well underway You should follow APA 6th edition format guidelines as you construct your outline Be sure to provide a list of references you have identified as useful (remember you will need to have a minimum of five for the final paper)
If you need further guidance on proper full sentence outline format, you may go to the following link to obtain further information and view examples
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Submission Expectations:
Your submission for this assignment should:
• Be in a MS Word document
• Follow all APA 6th edition formatting requirements (including cover page and references)
• Demonstrate college level writing (spelling, vocabulary, structure, style, etc)
Upload your Interview Summary and full sentence Outline (in one document) via the appropriate link available under the Written Assignments area under the Learning Hub section of the course site
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(3) Topic Paper
Assignment Points: 125
Assignment Expectations:
Using the Error! Hyperlink reference not validhomeworkminutescom/question/view/102418/davenport-hrmg700-full-course-project-latest-2015-spring#”>work completed in the first two parts of this assignment (Proposal & Outline/Interview) complete your topic paper on your chosen HRM topic The paper should be at least 10 – 15 pages in length (not including cover page, references) addressing the key elements identified in relation to your selected topic You are not required to cover all elements of HRM, but only your selected target/topic area Be mindful of the scope of your topic and watch assignment length carefully An important element of writing at the graduate level is to be clear and concise in your delivery As a reminder a minimum of five scholarly sources must be utilize, cited within the text of your paper, and referenced Paper should fully follow APA 6th Edition format including the use of appropriate headings and subheadings throughout to help guide your reader and facilitate topic transitions, proper citations and references, and appropriate document format (margins, spacing, etc)
Assignment Due Date:Day 7, Week 6
Submission Expectations:
Your submission for this assignment should:
• Be in a MS Word document
• Follow all APA 6th edition formatting requirements
• Demonstrate college level writing (spelling, vocabulary, structure, style, etc)
Upload your completed Course Topic Paper via the appropriate link available under the Written Assignments area under the Learning Hub section of the course site]
Course PowerPoint Presentation
With your group partners you are to act as a consulting firm and develop a narrated PowerPoint presentation for High Growth Industries (HGI) management via Blackboard’s Collaborate Classroom Shirley Stevenson, recently hired HR Vice President has asked you to come into HGI and provide her and HGI’s senior management a review and recommendation for the next two to three years She has requested a SWOT Analysis of HGI’s situation, an Operational Plan Analysis, and a Strategic Plan making recommendations
Running Head: HIGH GROWTH INDUSTRIES (HGI) CASE OVERVIEW Page 1 of
High Growth Industries (HGI) Case Overview
High Growth Industries (HGI) is a regionally accredited chain of daycare centers in northern California with headquarters in San Francisco HGI has established an excellent reputation during more than 30 years of service and has worked hard to achieve its motto to “foster high growth for your child” It was recently awarded its largest contract ever; in just six months, HGI will be the sole provider of daycare services for all central and northern California state agencies
HGI currently operates 17 daycare centers, mostly near San Francisco, Sacramento, and Napa Valley These centers employ approximately 163 teachers, childcare specialists, and aides Thirteen centers are more than 15 years old, and 60 percent of workers have been with HGI for more than 10 years Centers range in size from two to 19 employees Shirley Stevenson was recently hired as HGI’s first Vice President of Human Resources She left an HR director position in a major manufacturing organization out of boredom With an HR degree and 20 years of progressive HR experience in various industries, she claims to have seen it all She has always been quite successful and eagerly anticipates the challenge that HGI’s president said would be there for her Yet she cannot help feel somewhat uneasy at the enormity of all future tasks and in building the HR function
The current HR department is in a shambles She was unable to find an affirmative action plan, training documents, or other basic personnel information, including I-9s Although the company has been unionized for the better part of 20 years, labor contracts are available for only the past five years The teachers’ union attempted to strike two years ago over wages and conditions, although the specialists/aides union appears less militant Each union is a union shop Both contracts expire January 1 of next year
In the past, the president and each center’s managers performed all of the organization’s personnel functions by the seat of their pants Recruiting was done by word-of-mouth, performance appraisals rarely occurred, and the president was the chief union negotiator “Management by walking around” is constantly practiced; the president visits each childcare center every month Most managers are happy with this management style and the flexibility it provides them
The data surrounding HGI’s upcoming expansion are astounding HGI will be adding between 1,200 and 1,500 daycare workers, and a commensurate number of support staff There will be approximately 40 new daycare facilities, some as far as 350 miles away Shirley is now wondering if enough skilled and certified teachers are available
HGI organization consist of the following functional areas:
• Chief executive officer
• HR vice president: Shirley Stevenson’s new position
• Legal staff: Focus on all legal issues within the corporation, including teacher certification, labor issues (EEO, wage and hour, legal ability to work, safety, etc)
• Marketing vice president: Focus on increasing the client base, both short-term, and long-term
• Chief financial officer: Focus on budgetary and other financial issues, seeking ways to keep costs low Should examine cost-saving potential in operations, teachers, and support staff
• Managers of individual daycare centers: Responsible for the daily operations of each center
• Middle management (such as accounting, purchasing, etc): Responsible for specific functions
• Training director: Responsible for teacher and support staff training (either conducting the training internally or finding budgetary sources for training)
• Union leadership: Elected by the teachers, specialists, and aides themselves A union shop requires all workers to join the union shortly after becoming employed
• Workers: These are primarily the teachers, specialists, and aides who work with the children (They do not necessarily have the same goals as the union leaders)
Ver: February 25, 2013
HIGH GROWTH INDUSTRIES (HGI) CASE OVERVIEW PAGE 2 OF
To help Shirley get her hands around this situation, she has called on your consulting group to assist She has asked for your group to first carry out a SWOT analysis of HGI’s HR situation She described the process that she would like to see as:
First, provide a SWOT Analysis of HGI’s situation
• Strengths are those tangible and intangible qualities that enable an organization to achieve its mission These include human competencies, services, and process capabilities
• Weaknesses are those activities, services or other factors that block the organization from fulfilling its mission
• Opportunities present themselves through the environment in which an organization operates They may be generated by the appearance of new trends in the marketplace, technology or demographics
• Threats are external to the organization Unlike weaknesses, they cannot be directly controlled; in fact, they exploit weaknesses and increase vulnerability
Second, she has asked for your group to devise an Operational Plan Analysis to suggest steps to be taken to deal and to minimize the problems, based on the SWOT analysis, with a review of:
• Legal issues, including I-9s, affirmative action and EEO, teacher certification, etc
• Contract negotiation, labor relations, union certification/decertification, and other labor issues
• HR staff development
• Teacher staffing and diversity
• Documentation, both past and future
• Compensation
• New vs old: respect loyal employees while simultaneously embracing change
• HR vice president; personal style, department style
• Communication needs and corporate culture issues
• Effect of changes on both operations managers and the CEO
• Budget
• Training needs
• Methods of getting employ and management buy-in
• Use of consultants or other short-term support staff (eg, retired executives)
And last she suggests a Strategic Plan making recommendations not only for the areas mentioned above, but
to get entire organizational buy-in for the next two to three years She would like to see your recommendations and a timeline so that she plans for implementation and budgeting
Your group’s consulting assignment is to address these problems based on your study of Managing Human Resources and to develop a narrated PowerPoint presentation (Executive presentation) that will be present to her and the Chief Executive Officers via Blackboard’s Collaborate Classroom Shirley has asked that it not be longer than 25 minutes in length
Your analysis should follow the case model described below:
• Describe a Synopsis of the Situation: background information about this case, and an overview of the case as you understand it or assume it to be
• Present Key Issues: Define the key issues/factors and the roles of the Key Players You should include only those issues that affect the identified problem
• Define the Problem(s): Identify one key problem While there may be several problems and a multitude of symptoms, attempt to identify one problem, the resolution of which would alleviate most of the symptoms found in the case
• Alternative Solutions: Develop alternative solutions to the defined problem This should not be a laundry list of actions one could take to address every symptom, but alternative actions that could correct the problem at hand Identify the pros and cons of implementing each alternative
HIGH GROWTH INDUSTRIES (HGI) CASE OVERVIEW PAGE 3 OF
• Selected Solution to the Problem: Select several of the alternatives and explain why it would be best
• Implementation/Recommendations: Identify how to implement the selected solution and what the expected results (positive and negative) might be Your job is to identify an action plan
General Guidelines:
1 Your final group analysis will be presented as a narrated PowerPoint presentation in the Blackboard Collaborate Classroom, not longer than 25 minutes
2 Use the information learned to develop and agree upon a group approach
3 Spend more time on Recommendations than Synopsis of Situation This is where you demonstrate your problem solving abilities Be sure you (a) identify alternatives, (b) evaluate each alternative, and (c) recommend the alternative you think is best
4 Be specific in your recommendations Develop specific recommendations logically and be sure your recommendations are well defended by your analysis Avoid using generalizations, clichés, and ambiguous statements Remember that any number of answers is possible and so your professor is most concerned about how your reasoning led to your recommendations and how well you develop and support your ideas
5 Do not overlook implementation Many good analyses receive poor evaluations because they do not include a discussion of implementation Your analysis will be much stronger when you discuss how your recommendation can be implemented Include some of the specific actions needed to achieve the objectives you are proposing
6 Specifically state your assumptions Cases, like all real business situations, involve incomplete information Therefore, it is important that you clearly state any assumptions you make in your analysis
7 Include a title slide that lists each participating team members name and a reference slide that indicates the outside resources used to prepare your presentation One team member should upload your final PowerPoint through the assignment manager for grading All participating team members will receive the same grade
8 Present your narrated case project via the Collaborate Live Classroom, much like you are presenting your findings and recommendations directly to Shirley Stevenson Make sure you record your presentation so the instructor is able to view it There is a practice area for each group
9 As a team, present your PowerPoint in Live Classroom Create an introductory overview and then each team member can address specific sections of your findings and recommendations—see the items presented above The final presentation should be uploaded and presented in your teams live Collaborate Classroom
10 Try to be professional as possible Visualize yourselves as a consulting group who really want to help this organization and to make a good impression so this can become a lasting consulting opportunity
vvNote: There are two steps to submitting your group project Both steps must be completed in order to earn credit for this assignment
vvSubmit your PowerPoint via email to the instructor This document does not need to be submitted to Turnitincom
vvPresent and record your narrated presentation in Collaborate Live Classroom You will need a microphone and speakers or a headset with a microphone to record the presentation
vvYour last recorded presentation by date and time will be the presentation that will be reviewed and graded using the associated scoring rubric


By andrew hills | Sep 22, 2017 | Category > Story > Classic Story | Comments | Views 189

 
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